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Metroplex

WE’RE COMMITTED TO YOUR SAFETY

Find Chrysler, Dodge, Jeep, Ram and FIAT Recall information here.

FCA US LLC regards the safety and security of our customers and their families as paramount and is fully committed to producing a vehicle with long-lasting reliability.

Your confidence in our products and our service is of the utmost importance to us. As a result of our commitment to you, we may periodically recall a vehicle to correct a problem or improve overall performance and integrity.

TAKATA AIRBAG INFLATOR RECALLS

FCA US is conducting a safety recall of certain vehicles with driver and/or passenger air bag inflators manufactured by Takata Corporation. Enter your VIN to see if your vehicle is currently included in one of these safety recalls, or Learn More for more information. To schedule an appointment for a FREE Takata airbag inflator recall repair, please call 866-220-6765.

BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) RECALL

FCA US LLC is voluntarily recalling an estimated 1.48 million trucks in the U.S. to help prevent occupants from inadvertently moving the vehicles’ gear-shifters out of the “park” position.

The recall is limited to vehicles equipped with shifters mounted on their steering columns. Those with rotary-dial shifters or floor-mounted shifters are unaffected.

ADDITIONAL RECALL INFORMATION

Vehicle Safety Recalls are issued when it is determined that a defect in a vehicle or an item of motor vehicle equipment relates to motor vehicle safety. FCA US will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner.

If there is a subsequent failure, we will review the situation and if, in fact, it is for the same condition as the recall, FCA US will repair the vehicle for free.

Owners may visit www.fcarecallreimbursement.com to submit your reimbursement request online. You can also mail your original receipts and proof of payment to the following mailing address:

FCA US Customer Assistance
P.O.Box 21-8004, Auburn Hills, MI 48321-8007
ATTN: Recall Reimbursement

Metroplex Sales

2800 W Mockingbird LN, Dallas, TX 75235
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Metroplex Service

6350 Denton Dr, Dallas, TX 75235
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Call us today!

Sales: (214) 506-0193

Service: (214) 473-4699

Parts: (214) 790-7257


Service Department Hours
Monday: 7:00am – 6:00pm
Tuesday: 7:00am – 6:00pm
Wednesday: 7:00am – 6:00pm
Thursday: 7:00am – 6:00pm
Friday: 7:00am – 6:00pm
Saturday: 7:00am – 3:00pm
Sunday: Closed